Updating Member Password & Information


Members can update their password and information by doing the following:

  1. Sign into your account by clicking “Sign in” at the top right of the homepage.



  2. Once you are logged in, hover your cursor over your username in the blue box. This is located at the top right-hand corner of the screen.


  3. Click on “My Account”. This will take you to the Personal Information page.


  4. Once on the Personal Information page, you are able to edit your account information including:
    • First Name
    • Last Name
    • Country
    • Email
    • Password

       
  5. Click “Save” to confirm your changes.
    *Note that changing your password on iWantClips will also change your password on iWantFanClub.

Creating a Secure Password


All Members are responsible for creating strong passwords and protecting their login information from unauthorized persons.

* Please understand that IWC is not responsible for hacked accounts, as the site provides resources and adequate means to protect your account.

 

** Note that iWantClips representatives will never ask an Artist or Member to directly share their password.


Password Guidelines:

For account security, we recommend Artists create a secure password of at least 10 characters, in a random sequence, that includes the following:

*Note that we have a site minimum of 8 characters for your password

  • At least 1 lowercase letter
    *Examples: abcde 
  • At least 1 capital letter
    *Examples: ABCDE 
  • At least 1 number
    *Examples: 12345 
  • At least 1 special character
    *Examples: !@#$%^() 


*Example passwords:

  • bQhuek4u%2!3u$)
  • sdfiuhG69h35^8#$
  • O4Qmnnf5u&$(nd7%
    *Note: The above passwords are examples only and, due to this, should not actually be used as your password. 


In addition, we recommend Members create a password that avoids the following practices:

  • Avoid the use of consecutive letters or numbers on the keyboard.
    • Examples of consecutive characters to avoid:
      • 123456
      • qwerty
      • asdfgh

  • Avoid the use of dictionary words that form dictionary sentences.
    • Examples:
      • Ilovepr3ttyducks
      • Imsoc00l
      • Prettyl1ttleli@r
  • Avoid swapping characters with numbers. 
    • Examples:
      • p@$$w0rd
      • $3xy
      • }{ack3r
      • @maz1ng

  • Avoid including public or personal information in your passwords. 
    • Example: 
      • Phrases or numbers that relate to your name, age, birthday, home/work address, zodiac sign, etc.


Finally, we recommend Members follow these password guidelines to increase their account security:

  • Do not share your password or account with anyone else.
    *For example, do not use the same password for both your iWantClips account and your email account.

    **Do not share your password with any Artist as part of a “TeamViewer” or account takeover session. This is prohibited on iWantClips and all associated platforms.
  • Use a unique password that is not used for any other account.
    *For example, do not use the same password for both your IWC account and your email account.
  • Do not log into IWC on a computer you don’t control.
  • Do not log into IWC on an unsecured Wi-Fi connection.

If you are concerned or have any questions regarding safety and security on iWantClips, please reach out to us at any time: Support@iWantClips.com


Thank you so much!