We are proud to offer you, the customer, assurance in that you will not lose out on your funds, in the event any Model does not complete an order to your specifications or within time frame.

A record of every custom clip order is stored in the site's database. In the event a Model uploads a clip that isn't in accordance with the parameters of the original order, or if you feel the clip is compromised in some way, a member of our team will step in to investigate the order's description to compare it to the clip that was delivered.

In some cases, a partial or full refund may be awarded to you, depending on how far the delivered clip deviates from the original order requirements.

If you have additional questions about custom clips, we are here to help! Please feel free to reach out to us at any time: Support@iWantClips.com